PRIVACY TERMS

1. Introduction and Data Controller
   This Privacy Policy describes how clawfluteboard (referred to as “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit or make a purchase from www.clawfluteboard.com (the “Site”).

For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and relevant United States state privacy laws, the data controller responsible for your personal data is clawfluteboard.

2. Personal Data We Collect
   When you interact with the Site, we collect certain information necessary to process your orders and manage your account. This includes:

Contact Information: Name, shipping address, billing address, and email address (corrugated@clawfluteboard.com).

Transaction Information: Details regarding the products purchased and transaction totals.

Device Information: IP address and browser details collected automatically via cookies to support site usability.

3. How We Use Your Personal Data
   We process your personal data based on lawful grounds, including the performance of a contract and compliance with legal obligations. Specifically, we use your data to:

Fulfil orders, manage deliveries, and process payments.

Communicate with you regarding your transactions or support enquiries.

Comply with statutory tax, accounting, and legal requirements.

4. Payment Processing via Stripe
   All financial transactions on our Site are handled directly by our external payment processor, Stripe.

When you make a purchase, your payment details are provided directly to Stripe. We do not store or retain your credit card numbers or financial credentials on our systems. Stripe processes this financial data in accordance with their own privacy policy and compliance standards.

5. Data Retention Period
   In compliance with UK and European data protection regulations, we retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.

To meet financial, statutory tax, and accounting obligations in the United Kingdom and Europe, transaction-related personal data is retained for a standard period of six (6) years from the date of the transaction. After this period, personal data is deleted or rendered completely anonymous.

6. International Data Transfers
   As we serve customers in the United Kingdom, Europe, and the United States, your personal data may be transferred to, and processed in, countries outside your jurisdiction. We take appropriate steps to verify that data transfers comply with valid legal frameworks, such as Standard Contractual Clauses, to maintain data confidentiality.
7. Your Legal Rights
   Depending on your location (UK, EU, or US), you possess specific legal rights regarding your personal data:

Access and Portability: The right to request copies of your personal data.

Rectification: The right to request the correction of inaccurate data.

Erasure: The right to request the deletion of your personal data under certain conditions.

Restriction: The right to limit the processing of your data.

Opt-Out (US Residents): The right to opt-out of the sharing of personal data, where applicable (please note we do not sell your personal data).

To exercise any of these rights, please contact us at the email address provided below.

8. Data Protection Measures
   We implement administrative and electronic measures intended to protect your personal data from unauthorised access, loss, or alteration. Please note that no method of transmission over the internet or electronic storage is completely infallible, and we cannot state that data transmission is entirely immune to risks.
9. Contact Information
   For any questions regarding this Privacy Policy or your data rights, please contact us at:

Email: corrugated@clawfluteboard.com

Website: www.clawfluteboard.com

We aim to respond to all valid requests within 48 hours.